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Best Deep Canvassing Script: Write Yours in 5 Steps

This empathy-driven approach creates lasting shifts in beliefs on polarizing issues—with canvassers openly inviting people to share their true feelings, then building common ground through authentic dialogue and shared values.

Jason Baudier
1/11/2025
5 minutes
Best Deep Canvassing Script: Write Yours in 5 Steps

What Makes Deep Canvassing Different from Traditional Methods?

Deep canvassing builds genuine connection through empathy and storytelling rather than delivering talking points. The goal is understanding, not winning arguments.

Core Principles of Deep Canvassing

1. Listen First, Speak Second

Canvassers ask open-ended questions and give people space to express their real, sometimes conflicted feelings. Active listening—nodding, maintaining eye contact, using brief affirmations—shows respect and reduces defensiveness.

2. Exchange Personal Stories

After hearing someone's experience, canvassers share relatable narratives from their own lives. These "I" and "we" statements focus on people and situations rather than abstract politics, creating vulnerability that builds trust.

3. Connect Through Shared Values

Instead of citing statistics or policy details, deep canvassers identify common ground on values like decency, hard work, family support, and fairness. This values-based framing makes conversations about principles rather than partisan positions.

4. Enable Self-Persuasion

Rather than pushing arguments, canvassers create conditions for people to rethink their own views. By reflecting on personal stories and values, individuals often shift their positions organically—a phenomenon called "self-persuasion" that produces more durable attitude change than external pressure.

Understanding what is canvassing involves helps volunteers appreciate why this method succeeds where traditional persuasion fails.

What Are the Five Core Steps of a Deep Canvassing Conversation?

Every deep canvassing conversation follows a structured five-step framework designed to build trust, exchange stories, and enable reflection.

Step 1: Connect and Open with Empathy

Start with a friendly introduction and genuine question about the issue. Create safety and curiosity from the first moment.

Opening example:

"Hi, my name is ___ and I'm with a group volunteering because we're worried about the direction our country is headed. How are you feeling about where we're headed right now?"

Use a scale question to gauge their stance: "When you think about the upcoming election, how likely are you to vote—on a scale from 0 (won't vote) to 10 (absolutely will)? Why is that the right number for you?"

Key behaviors:

  • Use a calm, curious tone
  • Give space for them to talk without rushing
  • Listen actively with nods and brief affirmations
  • Thank them for sharing their initial thoughts

The opening establishes that this will be a conversation, not a lecture. Your tone signals respect and genuine interest in their perspective.

Step 2: Solicit Their Story and Feelings

Once they state their view, probe deeper with open-ended questions that encourage personal anecdotes rather than abstract opinions.

Effective follow-ups:

"Why did you choose that number?"

"Can you tell me about a time when [issue] affected you or someone you care about?"

"Is there someone in your life this makes you think of?"

"What was that like for you?" or "How did that feel?"

  • Use silence effectively: Let the person pause and think before answering. Resist the urge to fill gaps—silence encourages deeper reflection and more honest sharing.
  • Build trust through vulnerability: If someone seems reluctant, share a brief personal story first to model openness. Then invite them to share: "I told you about my experience—I'd love to hear yours."
  • Focus on experiences and values: Ask about the people and situations that shaped their views ("I heard you mention your daughter—what was that like?") rather than debating policy details.

As Caitlin Homrich-Knieling from We the People Michigan advises, non-judgmentally invite people to "open up about their real, conflicted feelings on an issue," then ask curious follow-up questions to unpack those feelings.

Step 3: Share a Relatable Narrative

After listening, briefly share a personal story that connects to what they said. Make it about people or situations, not abstract politics.

Example: If discussing immigration, you might say:

"That reminds me of someone I know—my [friend/family member] came here because they wanted a better life for their kids. They worked really hard and faced a lot of challenges…"

Keep your narrative:

  • Personal: Use "I" and "we" statements
  • Brief: Just enough for empathy, not a lengthy speech
  • Values-focused: Emphasize human needs like safety, belonging, opportunity
  • Vulnerable: Show that you care deeply about real people

Connecting to their story: "When I listen to both of our stories, it makes me think… we care about honesty, decency, compassion—and that's the opposite of [the situation we're worried about]."

The goal is modeling openness and introducing positive values (empathy, hard work, family) that bridge different perspectives.

Step 4: Bridge to Values and Re-Gauge

Tie your story and theirs to core values that transcend political labels. Then invite them to reconsider their initial position.

Values bridge example:

"Listening to you, I can see we both really care about fairness/family/supporting others. That's what matters most to me about this issue."

Re-ask the scale question:

"So going back to that scale question—after our chat, where would you put yourself now? Why is this new number right for you?"

This re-gauging invites self-persuasion: the person reflects on how the conversation affected their thinking rather than you telling them what to believe. It's common for people to move their rating closer to your position after exchanging stories.

Real example: In one documented conversation, a voter went from 0/10 to 10/10 support for including undocumented workers in benefits after a deep canvassing dialogue—demonstrating the power of values-based self-reflection.

Step 5: Close Positively and Note Values

Thank them again and wrap up warmly. Affirm the relationship you've built rather than pushing for immediate commitments.

Closing example:

"It was so great talking with you—thank you for sharing. Anything stand out or surprise you in our conversation?"

  • If appropriate, encourage a concrete next step (like registering to vote or learning more) gently, but keep the primary focus on the human connection: "I really appreciate talking with someone who cares about [value]."
  • End on a warm note: "It was so nice talking with you!" rather than making final arguments or asking for promises.

The positive close ensures the person feels respected, not manipulated. This matters for long-term attitude change—people who feel heard are more likely to continue reflecting after you leave.

For a deeper understanding of how these steps work together, explore the conversation cycle in deep canvassing.

What Do Effective Deep Canvassing Scripts Look Like?

Sample scripts provide frameworks while leaving room for authentic, responsive conversation. The best canvassers adapt these structures to each individual interaction.

Opening and Scale Question

Script:

"Hi, I'm ___ and I'm volunteering today because I'm worried about how things are going. How about you—how are you feeling about where our country is headed right now?"

[Pause for their response. Listen actively.]

Then:

"When you think about the upcoming election, how likely are you to vote—on a scale from 0 (won't vote) to 10 (absolutely will)?"

[After they give a number]

Follow-up:

"Why is that the right number for you?"

Purpose: This introduces the issue and immediately gauges commitment. Listening carefully here demonstrates respect and curiosity rather than judgment.

Eliciting Their Story

After they explain their number, probe deeper:

"Can you tell me about a time when you or someone you know really needed support or struggled with [related situation]?"

If they mention someone specific:

"You mentioned your dad… can you tell me more about that? What was going on and how did that feel?"

Key phrases for deepening:

  • "Tell me more about that"
  • "What was that like for you?"
  • "How did that make you feel?"
  • "Is there someone in your life this reminds you of?"

Purpose: These "tell me more" and "how did you feel?" prompts guide people toward personal anecdotes and underlying emotions rather than abstract political opinions.

Sharing Your Story and Making the Values Case

Once you've heard their story, connect it to your own experience:

"When I listen to both of our stories, it really makes me think about decency and compassion. That's important to me because [brief personal reason]. That's why I want to [support/oppose X]. What about you—what do you think now?"

Alternative framing:

"When I listen to our stories, it makes me think… we care about decency, honesty, compassion—and that's the opposite of [the thing we're concerned about]. That's why I want to [take this action]. What about you?"

Purpose: Explicitly naming shared values (decency, honesty, compassion, fairness, family) creates common ground that transcends partisan divides.

Re-Checking the Scale and Closing

Return to the initial question:

"Going back to that scale of how likely you are to [vote/support this issue]… where would you put yourself now?"

After they give a new number, ask :

"Why is that the right number for you?"

Purpose: This invites them to articulate any shift in their own words—enabling self-persuasion rather than external pressure.

Final close:

"Thank you so much for talking with me—it was great to hear your perspective. I really appreciate your time."

Script Flexibility

These scripts provide structure, not rigidity. The best deep canvassers:

  • Adapt questions based on what the person shares
  • Follow emotional threads rather than sticking mechanically to steps
  • Use natural language that feels authentic to their own speaking style
  • Recognize when to linger on a topic and when to move forward

Compare deep versus traditional canvassing approaches to understand when each technique best suits your campaign goals.

What Are the Best Practices for Deep Canvassing Success?

Master these core behaviors to create genuine connection and openness in every conversation.

Stay Non-Judgmental and Empathetic

1. Start with Warmth and Openness

From the first "hello," keep your tone friendly and open. Listen more than you speak. Research shows that non-judgmental listening reduces threat and defensiveness, making people more willing to consider new ideas.

2. Build Understanding, Not Arguments

Treat every conversation as building understanding, not winning arguments. Even when someone expresses views you strongly disagree with, approach with curiosity: "Help me understand why you see it that way."

3. Adopt a Learning Mindset

Key mindset: You're learning about their perspective, not correcting it. This radical acceptance creates psychological safety for honest dialogue.

Use Values and Enable Self-Persuasion

1. Ground Conversations in Shared Values

Frame questions and stories around shared values like family, fairness, hard work, compassion, and community. Avoid abstract slogans, statistics, or policy jargon.

2. Explore Origins, Don't Confront Beliefs

Instead of confronting a belief directly, ask: "How did that belief come about?" and acknowledge their concerns before sharing your perspective.

3. Enable Self-Persuasion Through Reflection

The practice of self-persuasion is key: Your goal is placing people in a position to rethink their own views by connecting them to values embedded in their personal stories. When people articulate their own reasons for shifting, those changes stick.

Example: Rather than saying "You should support immigration reform because it's economically beneficial," ask them to reflect on values: "What does fairness look like to you when it comes to families seeking safety?"

Let Silence and Listening Work

Give people time to talk without interruption. Practice active listening: nod, mirror key phrases, maintain eye contact, and use brief affirmations ("I hear you," "That makes sense").

If they pause, wait patiently—silence can encourage them to add more depth. Never jump in to fill gaps immediately.

Physical presence matters: Put down your clipboard or phone when listening. Turn your body toward them. Show through your posture that what they're saying matters more than your checklist.

Be Curious, Not Confrontational

Ask genuine follow-ups like:

  • "What about that concerns you?"
  • "Can you help me understand…?"
  • "Why does that matter to you?"

If the conversation gets off track, gently steer it back by asking about related personal topics: "You mentioned your daughter earlier—has this issue affected your family?"

If someone starts arguing or deflecting, don't argue back. Instead, listen for a personal angle to re-engage: "That's interesting—is there someone you care about who's been affected by this?"

Avoid correcting or fact-checking in the moment. If someone shares misinformation, acknowledge their concern ("I can see why that would worry you") and later introduce accurate information through your own story rather than contradicting them directly.

Use "I" Statements and Show Vulnerability

Preface opinions with personal framing: "In my experience…" or "I've seen…" or "Someone I care about went through…"

This lowers defenses compared to stating impersonal facts. For example: "I know someone whose family really struggled with exactly that situation" feels collaborative, while "Studies show that…" can feel like you're lecturing.

Show that you're relatable and also concerned rather than just a political operative with talking points. Authentic emotion—sharing that you care deeply about this issue—builds trust more effectively than polished rhetoric.

Debrief and Iterate with Your Team

After canvassing shifts, discuss what worked:

  • Which questions drew out the most revealing stories?
  • Which personal narratives resonated most with voters?
  • Where did conversations get stuck, and how did volunteers navigate that?

Deep canvassing scripts improve through trial and feedback. Organizations like the Deep Canvass Institute continuously refine approaches based on thousands of real conversations.

Prepare volunteers through role-play so they can practice listening and sharing authentically before hitting the field. Mock conversations help people get comfortable with silence, emotional moments, and unexpected responses.

Understanding what vote canvassing means in practice helps volunteers appreciate how deep canvassing fits into broader mobilization strategies.

Mobilize supporters faster with Qomon—centralize volunteer management, track field conversations, and analyze engagement in real time.

The most "Qomon" questions

What is deep canvassing and how does it differ from traditional door-knocking?

Deep canvassing is an empathy-driven conversation technique that prioritizes listening and personal storytelling over persuasion. Unlike traditional canvassing (which delivers talking points and asks for commitments), deep canvassing focuses on two-way dialogue, shared values, and enabling self-persuasion through authentic human connection.

How long does a deep canvassing conversation take?

Effective deep canvassing conversations typically last 10–20 minutes—significantly longer than traditional door-knocking (2–3 minutes). The extended time allows for genuine story exchange and reflection. Quality of connection matters more than quantity of doors knocked.

Can deep canvassing really change people's minds on polarizing issues?

Yes. Randomized controlled trials and field campaigns document lasting attitude shifts on immigration, LGBTQ+ rights, abortion, and climate policy. Effects remain measurable months after conversations. Deep canvassing works because non-judgmental listening and personal stories bypass partisan defenses more effectively than facts or arguments.

What if someone becomes hostile or won't engage?

Stay calm and respectful. If someone is clearly unwilling to talk, thank them for their time and move on—not every door will result in conversation. If someone becomes argumentative, avoid debating; instead, ask curious questions about their personal experiences. If a conversation becomes unproductive or unsafe, it's okay to politely excuse yourself.

Do I need special training to do deep canvassing?

Yes. Deep canvassing requires skills in active listening, emotional intelligence, and storytelling that go beyond traditional canvassing. Organizations provide training on the five-step framework, practice through role-play, and ongoing coaching. Most campaigns require at least a 2–3 hour training session before volunteers engage in deep canvassing.

Sources : 

  1. Deep Canvassing to Shift Hearts, Mind and Votes, The Commons, Social Change Library

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