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Surveying citizens on the state of housing - Voix Publique

Qomon stories are a series of use cases, testimonies and experiences illustrated by Qomon users. They share their best practices, what made the difference and the key features they used.

Hendrik Giesecke
1/10/2021
3 min read
Surveying citizens on the state of housing - Voix Publique

Find out how the Voix Publique agency, a pioneer in "last mile and face-to-face citizen mobilisation" in France, is equipping itself with Qomon for its operations to survey citizens about the state of housing.

Who are they? 


Voix Publique is a pioneering "last mile mobilisation" agency in France. It helps government departments, local authorities, development actors and even some companies to implement effective and inclusive public consultation and mobilisation campaigns. They propose "face-to-face" mobilisations; as close as possible to the public, in the street, door-to-door and in all places of passage and conviviality in order to meet the citizens and the public.  


The Challenge 


Carry out a survey, a citizen's diagnosis, on the state of the housing and the urgency of the landlord's action. In addition, check the emails and phone numbers of these contacts. 

The problem encountered was that they could not address all the inhabitants or the inhabitants directly (codes, caretaker, etc.). They wanted to collect the opinions of all the inhabitants without leaving anyone out.


Voix Publique & Qomon 


"Qomon is useful for integrating the information sent directly by our volunteers, we could establish a clear roadmap for the "messengers" (volunteers) who came by afterwards. 

In addition, the surveys could be worked on in advance and were therefore smooth and complete." 


Their favourite feature: the contact database


The contact database feature is their favourite! With all the information grouped together: Address, Floor, Door number and other additional information.

"It has helped us to check the emails and phones of the residents as well." 

Voix Publique door to door surveying Qomon


Key figure


We knocked 2 to 3 times on the targeted doors, for a total response rate of 70%. 


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